Kenway Moving

This has been a nightmare move. They were to be at my apartment at 9am because my new apartment has freight elevator hours from 10am - 1pm. Movers didn't come until 11:30pm. I was moving 35 miles away. I didn't make the timeframe causing me to pay extra to stay in my packed apartment. They stayed far too long in their truck between loads, and I smelled beer on their breath. The quote was highly inaccurate. Missing items, broken entertainment center and broke my electric recliner. I can't put my bed together because the mover put them in his toolbox and the replacement movers didn't have them. I've moved from Germany to the US two times and never even came close to the nightmare this has been. This company needs to be held accountable for their horrible business practices. Please reconsider using this company. Moving is stressful enough without having to deal with incompetent people like this.

Move size: Studio Service cost: $835

The quality with Kenway Moving was certainly there. At the time of the estimate walk through our coordinating specialist took their time to see what was important to our family. We expressed a few family furniture pieces and the wood flooring at the new home were of most importance.

On the actual moving date, the first thing our assigned movers did was wrap in protective cardboard covering the furniture pieces we expressed special concern for. As soon as we got to the new home, the team of movers from Kenway were laying down a protective paper over the floors.

The consideration was absolutely there. The professionalism and the sticking to the scope of work if you will was also there. I had been impressed, and the day came at a cost we had expected. Thanks!

Move size: 3 Bedroom Home Service cost: $2852

Kenway Moving and Storage facilitated our recent moving and storage services. As far as critiques go I have very few. More praise then anything really. It was a difficult day to work in as the weather was not holding up for the movers. It was raining cats and dogs by 11am. The men made a plan, stuck to it, and the rain did not cause much issue throughout the day.

I had expressed emphasis on what boxes were of most importance to my family as delicates were packed. I could tell special attention was being given to these specific boxes. That care of quality was ULTRA important to my daughter and to my family entirely. Kenway Moving did a great job, the materials charge was a bit much being $26 for roll of shrink wrap. The rest of pricing was in line.

Move size: 3 Bedroom Home Service cost: $1685

Kenway Moving and Storage performed a beautiful production when relocating us from Birmingham to Troy. It was done timely with a strong concentration on protecting the home and the furniture pieces! Glad we had an estimator come out prior as they had given us a great idea of what to expect on actual moving day. With cost as well as timeline. Top grades for Kenway Moving. All will be handled correctly when calling these gentlemen. 

I would like to add that Joey and Johnny specifically made our move go extremely smooth. Had a dresser that had come out of a window and they took care of it without any comp 

Move size: 3 Bedroom Home Service cost: $1985

I would have gave them ZERO starts if I could have . This was a horrible experience and a rip off . I signed a contract for one price and when movers got there they said I had to much stuff and it would be double . Kenway knew exactly what was being moved ! I could not afford double so I told them I have to cancel I was quoted and signed for one price not for it to double and the Kenway employeestated“the company was sketchy

They do this to ppl all the time and he was pisst. Cause he wasn’t going to make any money and he was quitting in 2 weeks “ so now I am really afraid of my valuables being taken . They tore up my neighbors yard with their moving truck and left . I then received a cancellation fee of $175 plus the deposit of $100 and they said if was because I cancelled . They breached their contract . I will be consulting an attorney if my money is not refunded .

Move size: 3 Bedroom Home Service cost: $1000

Just letting Kenway moving company that a group of their packers that were used for the packing of my in laws house were disrespectful and did not listen to my requests on things I did not want packed. Plus making comments on how valuable things are and taking pictures of items to see if they are valuable. I am totally dissatisfied with the service that I was given with being a military spouse who has a husband serving active in the military and he has lost all his family members. Your company should be ashamed of the treatment that we were given and the service

Move size: 4 Bedroom Home Service cost: $1407